Datenschutzerklärung

Last updated: July 27, 2026

Pawora Essentials operates this online store and website, including all related information, content, features, tools, products, and services, in order to provide you, our customer, with a convenient and personalized shopping experience collectively referred to as the “Services.”

Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply with respect to the collection, processing, use, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and how your personal information is collected, used, and disclosed as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or could reasonably be linked to you.

Personal information does not include information that has been collected anonymously or properly de-identified so that it cannot reasonably be used to identify or be linked to you.

Depending on how you interact with the Services, where you live, and what is permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this information:

• Contact information, including your name, postal address, billing address, shipping address, telephone number, and email address.
• Financial information, including payment card information, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.
• Account information, including your username, password, security questions, account preferences, settings, and other information associated with your account.
• Transaction information, including the products you view, add to your cart or wish list, purchase, return, exchange, or cancel, as well as information about previous transactions.
• Communications with us, including information you provide when contacting us, submitting an inquiry, requesting assistance, or communicating with customer support.
• Device information, including information about your device, browser, internet connection, IP address, and other online or device identifiers.
• Usage information, including information about how and when you access, browse, search, and otherwise interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you

We collect information directly from you when you create an account, visit or use the Services, place an order, communicate with us, subscribe to marketing communications, or otherwise provide us with personal information.

Automatically through the Services

We may automatically collect information from your device when you use our Services or visit our website, including through cookies, pixels, tags, and similar tracking technologies.

From our service providers

We may receive personal information from service providers that provide services or technology on our behalf, including payment processing, website hosting, analytics, customer support, order fulfillment, shipping, advertising, and fraud prevention.

From business partners and other third parties

We may also receive information from business partners, advertising platforms, marketing partners, social media platforms, and other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services and fulfill our contractual obligations to you. This includes:

• Processing payments
• Confirming and fulfilling orders
• Organizing shipping and delivery
• Providing order and account notifications
• Creating, maintaining, and managing customer accounts
• Remembering your preferences and selected products
• Processing returns, refunds, and exchanges
• Allowing customers to submit product reviews
• Providing customer support
• Personalizing your shopping experience
• Recommending products based on your interests or previous purchases
• Improving the functionality, reliability, and performance of the Services

Marketing and Advertising

We may use your personal information for marketing and advertising purposes, including to:

• Send promotional communications by email, text message, or mail
• Display advertisements for our products and Services
• Measure the effectiveness of our advertising
• Personalize advertisements based on products you viewed, purchased, or added to your cart
• Show advertisements on other websites, platforms, or services

Where required by law, we will obtain your consent before sending marketing communications or using non-essential tracking technologies.

Security and Fraud Prevention

We may use personal information to:

• Authenticate customer accounts
• Process payments securely
• Detect, investigate, prevent, or respond to suspected fraudulent, illegal, unsafe, or malicious activity
• Protect the security of our website, customers, business, and Services
• Protect public safety where necessary

You are responsible for keeping your account login information secure. Please do not share your username, password, or other account access information with another person.

Communicating With You

We use your personal information to communicate with you, provide customer support, respond to inquiries, send important order or account information, and maintain our business relationship with you.

Legal and Regulatory Purposes

We may use your personal information where necessary to:

• Comply with applicable laws and legal obligations
• Respond to lawful requests from courts, law enforcement agencies, regulators, or government authorities
• Investigate or participate in legal claims, disputes, or proceedings
• Enforce our Terms of Service and other policies
• Investigate suspected violations of our terms or policies
• Protect our rights and the rights of our customers, users, service providers, and other parties

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes and as described in this Privacy Policy.

This may include disclosure to the following categories of recipients:

Shopify, Service Providers, and Vendors

We may disclose personal information to Shopify and to vendors or other third parties that perform services on our behalf, including:

• Website hosting
• IT management
• Payment processing
• Data analytics
• Customer support
• Cloud storage
• Fraud prevention
• Order fulfillment
• Shipping and delivery
• Marketing and advertising services

These service providers may process personal information only as necessary to perform services for us, subject to their contractual obligations and applicable law.

Business and Marketing Partners

We may disclose personal information to business and marketing partners that provide advertising, analytics, and marketing services.

For example, Shopify and other third-party services may help us provide personalized advertising based on your interactions with our store, other merchants, websites, or online services.

Our business and marketing partners process personal information in accordance with their own privacy policies.

Depending on where you live, you may have the right to opt out of the use or disclosure of your personal information for targeted advertising.

Opt out here:
[INSERT CUSTOMER PRIVACY OR OPT-OUT LINK]

At Your Direction or With Your Consent

We may disclose personal information when you request or authorize us to do so, including when necessary to:

• Deliver products to you
• Complete transactions
• Connect with third-party services
• Use social media widgets
• Use third-party login integrations
• Provide a service that you have specifically requested

Affiliates and Corporate Group Members

We may disclose personal information to our affiliates or other entities within our corporate group where necessary for legitimate business purposes.

Business Transactions and Legal Obligations

We may disclose personal information in connection with:

• A merger, acquisition, restructuring, financing, sale of assets, insolvency, or bankruptcy
• Compliance with applicable legal obligations
• Subpoenas, court orders, search warrants, or other lawful requests
• The enforcement of our Terms of Service or other policies
• The protection of our Services, rights, customers, users, or other parties

Our Relationship With Shopify

The Services are hosted and powered by Shopify.

Shopify collects and processes personal information relating to your access to and use of the Services in order to provide, maintain, protect, and improve the Services.

Information that you submit through the Services may be disclosed to Shopify and other third parties, which may be located in countries other than the country in which you live, where necessary to provide and improve the Services.

We may also use certain enhanced Shopify features that incorporate information obtained from your interactions with our store, other merchants, and Shopify. These features may help us protect, operate, personalize, expand, and improve our business and the Services.

In connection with these enhanced features, Shopify may process personal information collected through your interactions with our store, other merchants, and Shopify. In certain circumstances, Shopify is responsible for responding to requests relating to the exercise of your privacy rights concerning Shopify’s processing of your personal information.

For more information about how Shopify processes personal information and the rights available to you, please review the Shopify Consumer Privacy Policy.

You may also use the Shopify Privacy Portal to exercise certain rights regarding personal information processed by Shopify, depending on where you live.

Third-Party Websites and Links

The Services may include links to websites, applications, or online platforms operated by third parties.

When you follow a link to a third-party website that is not operated or controlled by us, you should review that third party’s privacy policy, security practices, and terms and conditions.

We are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites, platforms, or services.

Information that you provide in public or semi-public areas, including information posted on third-party social media platforms, may be visible to other users and may be used by those users or third parties without restriction.

The inclusion of a link to a third-party platform does not necessarily mean that we endorse the platform, its content, or its owner or operator, unless expressly stated otherwise.

Children’s Personal Information

The Services are not intended for use by children, and we do not knowingly collect personal information from children who have not reached the age of legal majority in the jurisdiction where they live.

If you are the parent or legal guardian of a child who has provided personal information to us, please contact us using the details provided below to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable law, personal information belonging to individuals under the age of 16.

Security and Retention of Your Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no security measure or method of data transmission is completely secure. We therefore cannot guarantee absolute security.

Information transmitted to us over the internet may be exposed to security risks during transmission. Please do not use unsecured channels to send us sensitive or confidential information.

The length of time for which we retain personal information depends on factors including whether the information is required to:

• Maintain or administer your account
• Provide the Services
• Complete transactions
• Comply with legal and regulatory obligations
• Resolve disputes
• Prevent fraud
• Enforce agreements and policies
• Protect our legal rights

We will retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Your Privacy Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information.

These rights are not absolute, may apply only under certain circumstances, and may be subject to exceptions under applicable law.

Right to Access

You may have the right to request access to the personal information that we hold about you and to receive information about how it is processed.

Right to Deletion

You may have the right to request that we delete personal information that we hold about you, subject to applicable legal exceptions.

Right to Correction

You may have the right to request that we correct inaccurate or incomplete personal information that we hold about you.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a portable format and, in some circumstances, request that it be transferred to another organization.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of:

• The sale of your personal information
• The sharing of your personal information for cross-context behavioral advertising
• The processing of your personal information for targeted advertising

If you visit our website with a recognized Global Privacy Control signal enabled, we may treat the signal, where required by applicable law, as a request to opt out for the browser and device used to access the website.

If we are able to associate the device with your Shopify account, the opt-out request may also be applied to that account.

For more information, please visit the Global Privacy Control website.

Other than Global Privacy Control, we do not currently respond to other “Do Not Track” signals sent by browsers or devices.

Marketing Communications

We may send you promotional emails.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe option included in the email.

Even after you unsubscribe from promotional communications, we may continue to send non-promotional communications relating to your account, transactions, orders, customer support requests, or our ongoing business relationship with you.

Exercising Your Rights

You may exercise your privacy rights through any options made available within the Services or by contacting us using the contact details below.

Additional information about how Shopify processes personal information and the rights available regarding Shopify’s processing is available through the Shopify Privacy Portal.

You will not be discriminated against or receive less favorable service because you exercise a privacy right.

Before processing a request, we may need to verify your identity where permitted or required by law.

You may also appoint an authorized representative to submit a request on your behalf. Before accepting a request from an authorized representative, we may require evidence that you have authorized the representative to act for you. We may also require you to verify your identity directly with us.

We will respond to valid requests within the time required by applicable law.

Complaints

If you have a complaint regarding how we process your personal information, please contact us using the contact information provided below.

Depending on where you live, you may have the right to appeal a decision we make regarding your privacy request.

You may also have the right to lodge a complaint with the data protection or privacy authority responsible for your place of residence.

International Data Transfers

Your personal information may be transferred to, stored in, or processed in countries outside the country in which you live.

Where personal information is transferred outside the European Economic Area or the United Kingdom, we rely on legally recognized transfer mechanisms where required, including the European Commission’s Standard Contractual Clauses or equivalent contractual safeguards approved by the relevant United Kingdom authority.

These safeguards may not be required where the information is transferred to a country that has been formally recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

When we make changes, we will publish the revised Privacy Policy on this website, update the “Last updated” date, and provide any additional notice required by applicable law.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your privacy rights, you may contact us using the following details:

Pawora Essentials
Schöllkrautweg 12
26135 Oldenburg
Germany

Email: samuel-oldenburg@web.de
Telephone: +49 1629807419