Privacy information for smart pet products

Before enabling connected features

Some smart products may use third-party hardware, mobile apps, cloud services, Wi-Fi, cameras, microphones or notification systems. Review the exact product listing, app permissions and the third-party provider’s terms before activation.

Third-party app and service provider

The provider can vary by model or selected variant. Check the packaging, product instructions and app-store listing for the provider connected to your device.

Permissions and account security

• Review camera, microphone, local-network, notification and storage permissions.
• Use a unique password and enable additional account security where offered.
• Keep the app, device firmware and home network updated.
• Remove access for people who should no longer control the device.

Video, audio and household privacy

• Position cameras away from private spaces and neighboring property.
• Tell household members and visitors when audio or video features are active.
• Check whether recordings are stored locally, in the cloud or not stored at all.
• Review retention, deletion, sharing and subscription settings in the relevant app.

Pawora and third-party data

Do not assume that Pawora controls or stores camera, microphone or app-account data. The applicable provider, permissions and processing depend on the exact device and service. Check the provider’s current privacy information for authoritative details.

Questions

For questions about an order or the information displayed on a Pawora product page, contact Pawora. Questions about app accounts, cloud storage, recordings or third-party processing may need to be directed to the relevant provider.